The 2025 Logistics Technology Roundtable discusses the impact of AI and automation on the future of supply chains. It analyzes innovative trends in transportation management systems, smart warehouses, and end-to-end automation, helping businesses transform and enhance their competitiveness.
Reverse logistics is a crucial component of the e-commerce era. Effectively managing return processes not only reduces costs but also enhances customer satisfaction and brand value. By utilizing data analysis, optimizing systems, and implementing sustainable strategies, companies can transform returns into a competitive advantage and gain market share.
This article explores the increasingly important role of smart supply chains in modern business operations. It analyzes how supply chain management software uses automation and artificial intelligence to optimize various stages of the supply chain and enhance operational efficiency. Through data, it discusses trends and investment drivers for different companies in adopting efficient warehousing and transportation management systems.
According to research by Gartner, by 2030, AI agents are expected to handle half of the tasks in supply chain software. Agent AI can autonomously perform procurement, inventory adjustments, and demand response, creating new opportunities for businesses to enhance efficiency and innovate their business models.
Schneider Electric has ranked first in Gartner's Top 25 Global Supply Chains for the third consecutive year, while NVIDIA climbed to second place. Schneider is driving a transformation strategy centered on artificial intelligence and closely linking sustainability with business outcomes, showcasing the future direction of supply chain management.
Digital supply chain management software is becoming a key factor for companies to enhance efficiency and meet customer demands. With real-time visualization and advanced analytics, systems like WMS and TMS help businesses optimize operations and meet consumer expectations. Even long-standing traditional systems need gradual upgrades to integrate new technological advancements.
The 36th Annual Logistics Report shows that the logistics industry is resilient in the face of economic and geopolitical uncertainties. Companies are leveraging digital technologies and optimized management to reduce costs and enhance efficiency. At the same time, environmental sustainability has become a key component of corporate strategy, contributing to the improvement of brand image.
With the advancement of digitalization, modern Supply Chain Management (SCM) software offers businesses real-time visibility and efficient logistics support. By integrating warehouse management, transportation management, and artificial intelligence, companies can better forecast demand and enhance customer satisfaction, gaining a competitive edge in a fiercely contested market.
Facing challenges such as rising tariffs, a tight labor market, and soaring costs, third-party logistics (3PLs) are actively adjusting their operating models to navigate global supply chain turbulence. Industry experts anticipate growth in 3PL market revenues by 2025, highlighting the importance of collaboration with clients.
Third-party logistics (3PL) has experienced growth amidst challenges such as geopolitical issues, tariffs, costs, and labor shortages, achieved through technology investments and industry consolidation. In 2024, the net revenue of the U.S. 3PL market is expected to grow by 1.6%. Technological innovation and resource integration are becoming pivotal for the industry to tackle these challenges.
